Jenna Stephen
policies
Payments
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first time student
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payment for the week is required on Monday each week during the program
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refreshers
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you must pay for your refresher lessons at least a week ahead of time
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packages are available (buy four get one 50% off or buy nine get one free)
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online payment options
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Venmo - no additional charge
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PayPal or credit card - 5% additional charge
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there will be a $10 charge for each day payment is late
Cancellations
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there is no refund for a same day cancellation
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for same week cancellation, you will receive a 50% credit for the lesson that was cancelled
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if you need to reschedule a lesson it needs to be within the same week of the original lesson and it must be rescheduled at least the day before, otherwise it will count as a same day cancellation
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if a lesson has to be cancelled due to weather, you will receive a credit for that lesson if rescheduling is not possible
Scheduling
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if you would like to schedule lessons with specific dates and times in advance there will be a deposit required
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the deposit will equate to half the price of all the lessons you wish to schedule
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the lessons will not be put on the calendar until the deposit has been received
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remaining payment will be required each Monday the week of lesson(s)